General Questions
Here you will find common questions and answers about our products.
In order to make our website simple and easy to navigate, we provide the most basic product information here. For detailed technical specifications, please write to us by specifying the product or product group you are interested in.
Although the delivery time of the products varies depending on the stock status, order quantity, and cold chain transportation conditions, delivery is made between 1-4 weeks. You can find out the delivery conditions of the product you are interested in from your customer representative.
Users may have different needs in industrial microbiology applications. You can get information from your customer representative for product types and special needs that you cannot see here.
If you have any questions about the use of the product you have purchased and the evaluation of your results, do not hesitate to contact us. Our application and technical support experts will answer your question.
The vast majority of products for clinical use have IVD CE certification according to Directive 98/79/EC or Regulation 2017/746 (IVDR). It is our company's goal to have all of these products CE certified in accordance with IVDR within the period required by the legislation.
